FAQ

Here are some Questions and their Response that you might have for our website Lelibub  : 

What Are The Shipping Times?

All Orders are dispatched from our warehouse 1 to 3 business days after the order is placed.

For the delivery we deliver only in United Kingdom and order transit is 5-9 days. Shipping is free on all orders.

I Haven't Received My Parcel, What Should I Do?

If you haven't received your parcel after 14 days (max 3 handling, max 9 transit, 2 extra), contact us! You can ask us for a refund. Or if you can wait for a later delivery, we'll make a gesture to thank you for your patience. In all cases, we guarantee that you will receive your parcel.

How Do I Make a Return of My Order?

You can return your order within 30 days for a refund or exchange.

For an exchange, we will send you your new item as soon as we receive the returned item.

BEFORE returning an item, please contact us to arrange the return!

We will send you a prepaid return label so you can return your item for free.

Contact

Address

Lelibub by SUMMIT X LLP, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

Trade license number: OC451494

DUNS number: 231601680